Introduction
Welcome to Trendwale.in. This Shipping & Privacy Policy explains how we deliver your purchases and how we collect, use, store, and protect your personal information related to shipping and order fulfillment.
By placing an order on Trendwale.in, you agree to the practices described below.
Order Processing
We process orders within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
During peak sale periods, processing may take a little longer.
Shipping Methods & Delivery Time
Domestic Shipping (India):
- Standard Delivery: Approximately 5–9 business days after dispatch.
- Express Delivery (if available): 2–5 business days after dispatch.
Delivery timelines are estimates and may vary due to courier delays, weather, or local holidays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order weight/size. You may qualify for free shipping if your order meets our free-shipping minimum (if applicable).
Tracking Your Order
Once your order has shipped, we will send you a tracking number via email/SMS. Use that tracking link to view shipping status on the courier’s website.
Delivery Issues
If your package is delayed or not delivered within the estimated timeframe, message us with your order ID so we can assist you in tracking it down.
Privacy Policy (Shipping-Related Information)
Personal Information We Collect
To fulfill and ship your order, we collect:
• Your name
• Delivery address
• Phone number
• Email address
• Order details (items purchased, quantity)
• Payment information (processed by payment gateway)
We collect this information only to deliver your order, communicate about order status, and provide customer service.
How We Use Your Information
We use your personal information for:
• Processing and shipping your orders
• Communicating delivery updates (email/SMS/phone)
• Handling returns, refunds, and customer service
• Improving our services and user experience
We do not sell, rent, or share your personal information with third parties for marketing without your consent.
Sharing with Third Parties
We share your shipping-related information only with:
• Courier partners (for delivery)
• Payment processors (to complete your payment)
• Legal authorities if required by law
These parties are required to handle your information securely and only for the purposes above.
Security of Your Data
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
However, no electronic system is 100% secure, so we cannot guarantee absolute protection.
Your Rights
You can request access, correction, or deletion of your personal information by contacting us at the email below. We will respond in accordance with applicable privacy laws.
Contact Us
For questions about shipping, privacy, or this policy:
Trendwale
📍 Address: A-601, 6th Floor, ICC Iscon Commercial Complex, Raipur, Ahmedabad – 380002
📧 Email: sales@trendwale.in
📞 Phone: +91 99981 95334
You can also visit our Contact Us page on the website.